SALES TERMS & CONDITIONS
The following Terms & Conditions govern your purchases of Herbae Thylacini products on our website; www.herbaethylacini.com.au. Please read this information carefully before purchasing our products. These Terms & Conditions may change and it is your responsibility to check for any updates prior your purchase. By purchasing our products you indicate that you agree with the following Terms & Conditions and with our Shipping & Returns policy.
All payments on our website are processed through PayPal. Paypal is an international secure payment service used by millions of people every day for purchasing goods online. If you do not have a PayPal account, you can choose to pay with your credit card.
Once your purchase is complete, you will:
- be redirected to Herbae Thylacini website and your order summary will be available;
- receive an e-mail receipt from PayPal;
- receive an e-mail from Herbae Thylacini informing you that we received your order & that it is being processed;
- receive an e-mail from Herbae Thylacini once your order will have been shipped.
Please, take your time to select our products. Once you complete your order, no cancellations are possible.
- INCORRECT SHIPPING DETAILS
Please, make sure your shipping details are correct. We cannot be held liable for any products not received due to incorrect shipping details.
Please, prior using our products, read carefully & follow the instructions on our product labels and information cards. We will not be held liable for any outcomes of the usage of our products. We encourage you to do a patch test before using our products & discontinue use in case of irritation.
- FAULTY GOODS
While we pride ourselves with our precision formulations, be aware that there may be slight variations from batch to batch. These include appearance, consistency, and/or smell. This is completely normal and due to:
- the nature of the materials and ingredients used to create our products;
- our products being fully hand-crafted;
- our products being manufactured in small batches to ensure their freshness & high quality.
However, if you think your product has a serious problem or the packaging is damaged, please contact us as soon as possible and we will do our best to resolve the issue. Please, be aware that items that are damaged as a result of incorrect usage will not be considered faulty.
WEBSITE TERMS & CONDITIONS
The following Terms & Conditions govern your use of Herbae Thylacini's website; www.herbaethylacini.com.au. Please read this information carefully before using our website. These Terms & Conditions may change and it is your responsibility to check regularly for any updates. By using Herbae Thylacini's website, you accept these Terms & Conditions in full. If you disagree with these Terms & Conditions or any of their part, you must not use this website.
Your use of any information provided on this website is entirely at your own risk, for which we shall not be liable. The content of this website is educative in nature and is not considered medical advice. The statements on this website have not been evaluated by the Therapeutic Drugs Administration (Australia). Our products and services are not intended to diagnose, treat, cure or prevent any disease. In no event will we be liable for any loss, damage, costs or expenses incurred by you in connection with the use of this website.
This website contains material which is owned by Herbae Thylacini, including but not limited to the content, design, layout, appearance, look and graphics of the website. The material is protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. Any reproduction of the website’s material is not allowed.
- LINKS TO OTHER WEBSITES
We reserve the right to moderate the content of your posts in our discussion fora / ban you from our website, should you use offensive and/or vulgar language, expressions, and/or statements.